Frequently Asked Questions

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 TPN Help

TPN Help


I forgot my password
TPN Credit Check through WhatsApp
Which Letter of Demand should I send my tenant?
TPN SMS Examples
Introduction
How do I open the PDF documents?
Contact Us
What is a default judgement?
What is a credit bureau?
Which credit bureaux do I have access to?
What makes TPN different from the other credit bureaux?
What information do I need to retrieve a report?
Which reports are available to me?
Which enquiries should I perform on potential tenants and why?
Who should I be performing the enquiry on and why?
What is the difference between an individual and company enquiry?
What is director/company information?
What is positive information?
What is negative or default information?
What is consumer information?
What is enquiry information?
What is lease information?
What is payment profile information?
TPN Credex Enquiry
PURQ (Tertiary Qualification) Enquiry
Understanding a South African ID Number
What ID Verifications does TPN system allow us to do?
TPN RentCheck Enquiry
Tenant Profile Network (TPN) Enquiry Terminology
TransUnion ITC Enquiry Terminology
Experian Enquiry Terminology
Criminal Checks
StaffSure Enquiry Terminology
Qualification Enquiry Terminology
Deeds on File Enquiry Terminology
Account Verification Enquiry Terminology
Tenant Profile Network (TPN) Enquiry Terminology
Scan On File
Subject Default
Principal Default
Deeds on File Enquiry Terminology
Why do we recommend you do a qualification check on a new employee?
Biometric consent for resubmission of fingerprints
What is the TPN CIPC Score?
Fingerprinting Centres- Johannesburg
Fingerprinting Centres- Pretoria
Fingerprinting Centres- Cape Town
Fingerprinting Centres- Durban
Fingerprinting Centres- Gqerbeha (Port Elizabeth)
Fingerprinting Centres- East London
TPN CrimTrack - Criminal Check Solution - Fingerprinting centres