Rental Payment updater allows you to indicate tenant’s payment rating every month. This rating updates their TPN credit profile and SMSes the tenant to inform them how their credit profile has been updated. This process encourages full and timeous payment from the tenant.
The Rental Payment Profile update process opens up on the 1st of each month. We recommend starting the process from the 3rd of each month, once the rental payments start reflecting in your bank account.
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Log onto TPN.
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Select My Data from the blue ribbon at the top of the screen.
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Click List Records on the left menu under Payment Profiles
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The current month and previous 5 months paymentsare displayed
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Change the filter or search for specific leases. By default, all your open accounts are listed.
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For each tenant select the appropriate rating: Paid on Time, Grace Period Paid Late, Partial Payment, Did Not Pay.
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Click Save.
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All your tenants will be sent the appropriate SMS.
The Rental Payment Updater is available throughout the month and as your tenants continue to pay, you should continue to update their Rental Payment Profile.
Example:
If you update your tenant with Did Not Pay on the 3rd of the month, the tenant will receive the “did not pay” SMS.
If the tenant then pays Part of the Rent, you should update his Rental Payment Profile with Partial Payment – the second SMS will be sent to your tenant. If the tenant makes a second payment to settle his account during the month, you should update his Rental Payment Profile with Late Payer – a third SMS will be sent to the tenant noting his Full but Late Payment
TPN will remind you to start updating your Updating of the Payment Profiles by emailing you a reminder on the 3rd or 4th of the month. The email will include a link to your Update Payment Profile page on the TPN Website.