Frequently Asked Questions

What ID Verifications does TPN system allow us to do?


TPN gives you access to two different ID Verification methods:

 

1. Verify Identity: 

 

This allows you to perform a check against the Department of Home Affairs using the input fields, retrieve a photo of the applicant and verify their status, surname, and ID number.

 

2. Verify Biometrics: 

 

This is the most highly recommended verification of Identity as it allows you to perform a live "selfie check" on the applicant, almost always verifying that you are indeed dealing with the correct person.

 

In this check a SMS is sent to the applicant to ask them to confirm their identity, once the applicant clicks the link it will ask them to capture themselves using their phone / computer camera and the check will verify against the latest document captured at the Department of Home Affairs. This can be a smart card or passport.    

 

Once the check is completed by the applicant the Home Affairs photo as well as the selfie photo will be returned to you. 



Last Updated: 2024/05/24