Blacklisting is available to list the parent / guardian on
either TPN or TPN and TransUnion Credit Bureau.
There are certain requirements before loading a negative/
adverse listing (previously called blacklisting) :
·
The parent account must be in arrears for three
(3) consecutive billing cycles.
- You must send the parent a
formal letter of demand which specifically stipulates your intention
to adversely affect their credit profile on a Credit Bureau. The TPN
Letter of Demand is sufficient for this purpose.
- The parent must be given twenty
(20) business days from the date the letter of demand was sent to
rectify the breach.
- You may not blacklist for
debt older than three (3) years (prescribed debt).
The workflow is as follows:
- Log
onto TPN.
- Select My
Data from the blue ribbon at the top of the screen.
- By
default, all open accounts will reflect on the list available.
- Search
for a parent by inserting either the address (or part
thereof), the parent’s name / ID number (or part
thereof), or the reference number. Click the Apply
Filter button.
- Select
the parent by clicking on the Reference Number to the
left of their name.
- Select Blacklistings from
the left hand side menu, underneath Listings.
- Click Add
a new blacklist record for this parent.
- Enter
the default information:
- Default
Date: Enter the current day’s date i.e. the date that you are
busy loading the listing on.
- Rating: The
Rating allows you to load the listing on just one Bureau (TPN) or load
the listing on two Bureaus (both TPN and TransUnion). It is recommended
that you choose an option underneath TPN and TransUnion (optional)
listing such as Final Notice.
- Tick
the box to List on TransUnion.
- Amount
Due: Enter the Amount Due which is the total balance owing to
the school.
- Reason: The
reason for the blacklisting - e.g. " Outstanding School Fees”
- Update
the Associated payments of the parent for the last 6
months.
- Tick
the declaration box, Click Save Listing.