- Login to TPN
on https://mrisoftware.tpn.co.za/
- Click sign
in and enter TPN username & password.
- Select Credit Checks from the blue ribbon at the top of the screen.
- Select Perform a new consumer credit check.
- The system allows you to choose an enquiry either by ID number or passport
number. To perform the check on a passport number, select change to passport
number search to the right of the ID number field.
- Enter the ID number, first name, surname, current address, and cell phone
number.
- If you are performing a passport number search, you will need to enter the
nationality and date of birth of the applicant.
- Click
Next >>
- The system will then ask for the Credex details, the ID verification
and to confirm consent.
- Credex Score - there are 2 Credex versions available:
- Basic - probability of
consumer defaulting in future.
- Silver - generates
affordability based on consumer income and school fee amount (if you don’t have
an income amount, choose Basic Credex)
- RSA ID Verification - verifies the ID number the applicant has given you against their
surname.
- Verify Biometrics - a selfie check to confirm the consumers presence, remove risk of fraud,
and verify their selfie vs home affairs photo. Confirms Marital status,
Deceased indicator, ID number, name.
- Verified Online Bank Statements – request up to 6 months’ bank statements directly from bank to confirm
affordability and comply with FICA (eliminate fraudulent documents)
- Verify Address - Perform a proof of address verification against the supplied addresses.
- NCA Compliance Declaration - verifying that you have consent to perform the credit check. Please
ensure you retain the proof of consent for you records.
- Click Next>>
- By default, the EduCheck / SmartCheck enquiry will be selected.
- This enquiry includes the TPN and TransUnion enquiries, as
well as account payment information, at a discounted rate.
- If you do not have access to the EduCheck / SmartCheck enquiry, you can
select the TPN Individual Enquiry, the TransUnion Individual Enquiry
and the Experian Individual Enquiry and then contact the Data department
for information on how to get access.
- There are several additional reports that can be selected:
- Bank Account Verification - this verifies that the bank account does belong to the applicant.
- Qualification Check – this verifies and confirms qualifications held.
TPN SACE Check - this is used mostly for employment
purposes, as the applicant will need to present themselves at a TPN center for
finger printing so that we can check their criminal history
- Once you are satisfied with your selection of enquiries click Perform
credit check >>
- The credit checks are processed immediately, and the next screen will
display automatically.
- You will note at the top of the screen each enquiry is individually tabbed
with the Summary Report displayed first.
You can click on each report that was selected to view it.
- On the left-hand side menu, you will be able to download, email
or print full report as well as the condensed report.
Reminder: All enquiries done are automatically saved in
Credit Check History under the Credit Check Menu.