Frequently Asked Questions

How do I submit my data via Datatrac?


If you are using Datatrac to manage your rentals, follow the steps below to submit your data to TPN Credit Bureau:

1.       Start on the Control Screen

2.       Select Process > TPN Data Preparation > Process

3.       Select All and Create CSV file

4.     Follow the onscreen prompts –

5.     Select “Yes” to the following question -” Are you sure you wish to create the output file?”

6.      Select “Yes” to “Do you wish to email this file to TPN now?” 

7.       Upload the files on https://dataweb.tpn.co.za/ using your TPN Credit Bureau username and password


Last Updated: 2024/09/12