Yes,
copy and paste the URL received on the setup form onto your advert and anyone
will be able to click the link and apply.
eSign
is an online platform that allows you to send TPN documents for an electronic signature
as well as manage documents in one easy to use place from any device.
Your
clients will be able to read, sign and return the documents using their mobile
phone or any device with a browser and access to data.
There
is none of the hassle of printing documents, signing and scanning them in, making getting your contract signed easy!
TPN can also offer your company a customised solution where you can edit the standard TPN Documents and add your own unique documents allowing you to have full control over what documents agents or practitioners in your company can see and send.
Call us now and ask about DocPack.
Access to eSign, the TPN electronic signatures solutions, is free to all current subscribers of the TPN Packs.
This includes:
• Residential LeasePack;
• Commercial LeasePack, and
• HR Pack.
Find out more here
If you already subscribe to our pack, please use one of the methods below to access eSign:
1. Log
onto the TPN shop (shop.tpn.co.za) ,
· Select
My Products
·
Select
the Pack and document you want to create
· Click the green eSign logo
· The Document
will create in your preferred browser
·
enter
your TPN Credit Bureau username and password
·
On
the top navigation click “Documents”
·
Click
“Create Document” block
·
Select
the pack your eDocument is in
·
Select
the folder
·
Select
your Document
·
Select
eSign button
Timesaving Tip: Save https://esign.tpn.co.za as a favourite on your browser, click here to see how.
·
Select Bureau
· Select Packs off the blue navigation bar
·
You
are redirected to shop
·
select
My Products
·
Select
the Pack and document you want to create
·
select
the green eSign logo
·
Document
will create in your preferred browser
L Log into eSign
· On the top navigation bar select “DOCUMENTS”
· Select Quick Link – Create Document
· Select the Pack you would like to use: eg. Residential LeasePack
We sell various packs, currently The TPN LeasePack, Commercial LeasePack and HR Pack are available on eSign.
· Find the document you would like to send, then select eSign
a
· Follow the on-screen instructions in our 4 Step process to create and send document
NB: You can navigate between steps using the Step blocks or using the back navigation on your browser
Open eSign and select the document you have sent
·
Select View document
·
Select Signatories
·
Click “Pen” icon next to the signatory
·
Confirm information captured
·
If there is a mistake or needs to be updated, please
correct by typing over existing cellphone or email address.
·
Click “Resend link”
·
Your signatory will receive the link to the email
address listed
Click
“Documents” on top navigation or access your documents using the quick links on your Dashboard.
·
Log into eSign
·
On the top navigation bar select “DOCUMENTS”
·
Select Quick Link – Create Document
·
Select the Pack you would like to use: eg. Residential LeasePack
We sell various packs, currently The TPN LeasePack, Commercial LeasePack
and HR Pack are available on eSign.
·
Select the type of document you would like to send
·
Find the document, then select eSign
a
·
Follow the on-screen instructions in our 4 Step process to create
and send document
NB: You can navigate between steps using the Step blocks or using
the back navigation on your browser
Yes,
you can. It’s really easy.
On
eSign click “Settings” on top navigation
The
orange block will show you which documents you can update, this functionality
is only available to clients who subscribe to our word version.
Select
“Yes” to “Do you want to override the heading image on all documents?”
Please take note of the recommended Image size of
1580x183/pixels. This ensures the image fits to the page and uses the
required size of a regular header image.
If you load an image that is too large or too small the document
may not look as professional as you would like.
In the drag and drop select your image either by browsing
your computer or using your mouse to drag in an image.
Click “Save” and any documents you load will now have your
companies branding on them.
Yes, eSign is fully mobile responsive and compatible. You can create, view and sign documents on most smart mobile devices.
The document creator can reset the OTP to send again.
·
Login to eSign
·
Double click on the document the signatory is trying to access.
·
Click “Signatories” on left hand navigation.
·
Click the “pen” next to the signatory effected.
·
Click “Reset SMS Limit”
Once done ask
the signatory to click the link to the document again. The error will no longer appear and the OTP will generate as normal.
No, the standard clauses or schedules can't be edited on eSign.
We have a product, called DocPack, which will allow you to edit our standard document clauses and schedules and publish these changes through to the eSign platform for use. DocPack also allows you to add your own document to eSign.
If you are interested in learning more about Docpack, please contact our Sales team on 0861 876 000
The
system will allow you to add as many signatories per role as needed.
When creating the document, click the “Add” button below each
role in Step 2 and this will allow you to create multiple signatories per role.
Yes,
all signatures will show on single document once they have signed. Each party will be able to download the fully signed document in PDF to keep for their records.
An Offer to Purchase should not be signed using a digital or
electronic signature.
The Electronic Communications and Transactions Act, 25 of 2002
read with the Alienation of Land Act, 68 of 1981 specifically prohibits sales
documents being signed by way of electronic signature. Until such time as there
is a change in legislation, all sales documents will be required to be
concluded by way of handwritten signature.
Offer to Purchases not
signed using wet signature may encounter issues when filed at the Deeds office
and delay the sale of the property.
We have created a "WebForm" version of the document that allows you to complete the offer to purchase online and then allows you to download for signature.
The
links are sent out via email to the email addresses you have typed in step 2.
The
first signatory will receive an email:
· The
link to the documents is included in the email on a blue block called “Open
Document”,
· Once
the signatory has clicked in that block they will be taken to a web page and
· They
will receive an OTP to their cell phone,
· They
enter the OTP, accept terms and conditions, and open the document,
· Complete
required fields and signs.
Once
the first signatory has signed the document, you will receive an email informing
you of the signature and the next signatory will receive an email and
follow the same process as the first signatory.
The
link for each signatory to sign is sent in a cascading flow from the
first loaded signatory and only once the document has been signed by this
signatory does an email get sent to the second signatory, until the document is
fully signed.
You are able to track whether the link has been sent on the Dashboard under Recent Activity or on the Documents Home page. This tracking is updated real-time and a more detailed audit process is found inside "View Document"
The
second signatory will not receive the link to sign if the first signatory does
not sign.
Your
signatory will receive an email from TPN eSign (noreply@tpn.co.za) called [TPN eSign] Open
eSign Document.
The email
shows the Steps to that need to followed to access and sign the document as per
the below screenshot.
Watch a quick video now
Email that the signatory receives: