Yes, copy and paste the URL received on the setup form onto your advert and anyone will be able to click the link and apply.

eSign is an online platform that allows you to send TPN documents for an electronic signature as well as manage documents in one easy to use place from any device.  

 Your clients will be able to read, sign and return the documents using their mobile phone or any device with a browser and access to data.

There is none of the hassle of printing documents, signing and scanning them in, making getting your contract signed easy!

TPN can also offer your company a customised solution where you can edit the standard TPN Documents and add your own unique documents allowing you to have full control over what documents agents or practitioners in your company can see and send. 

Call us now and ask about DocPack. 

Access to eSign, the TPN electronic signatures solutions, is free to all current subscribers of the TPN Packs. 

This includes:

• Residential LeasePack; 

• Commercial LeasePack, and 

• HR Pack. 

Find out more here 

If you already subscribe to our pack, please use one of the methods below to access eSign: 

1.   Log onto the TPN shop (shop.tpn.co.za) ,

·        Select My Products

·        Select the Pack and document you want to create 

·        Click the green eSign logo

·        The Document will create in your preferred browser

2.   Log onto  https://esign.tpn.co.za/  

·        enter your TPN Credit Bureau username and password

·        On the top navigation click “Documents”

·        Click “Create Document” block

·        Select the pack your eDocument is in

·        Select the folder

·        Select your Document

·        Select eSign button

Timesaving Tip: Save https://esign.tpn.co.za as a favourite on your browser, click here to see how.

 3.   Log onto https://sso.tpn.co.za

·        Select Bureau

·        Select Packs off the blue navigation bar

·        You are redirected to shop

·        select My Products

·        Select the Pack and document you want to create 

·        select the green eSign logo

·        Document will create in your preferred browser

L      Log into eSign

·        On the top navigation bar select “DOCUMENTS”

·        Select Quick Link – Create Document

 ·        Select the Pack you would like to use: eg. Residential LeasePack

We sell various packs, currently The TPN LeasePack, Commercial LeasePack and HR Pack are available on eSign.

 ·    Find the document you would like to send, then select eSign

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·        Follow the on-screen instructions in our 4 Step process to create and send document

NB: You can navigate between steps using the Step blocks or using the back navigation on your browser

Open eSign and select the document you have sent

·        Select View document

·        Select Signatories

·        Click “Pen” icon next to the signatory

·        Confirm information captured

·        If there is a mistake or needs to be updated, please correct by typing over existing cellphone or email address.

·        Click “Resend link”

·        Your signatory will receive the link to the email address listed

Click “Documents” on top navigation or access your documents using the quick links on your Dashboard.

·        Log into eSign

·        On the top navigation bar select “DOCUMENTS”

·        Select Quick Link – Create Document

 ·        Select the Pack you would like to use: eg. Residential LeasePack

We sell various packs, currently The TPN LeasePack, Commercial LeasePack and HR Pack are available on eSign.

 ·        Select the type of document you would like to send

·        Find the document, then select eSign

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·        Follow the on-screen instructions in our 4 Step process to create and send document

NB: You can navigate between steps using the Step blocks or using the back navigation on your browser

Yes, you can. It’s really easy.

 On eSign click “Settings” on top navigation

 The orange block will show you which documents you can update, this functionality is only available to clients who subscribe to our word version.

 Select “Yes” to “Do you want to override the heading image on all documents?”  

 Please take note of the recommended Image size of 1580x183/pixels. This ensures the image fits to the page and uses the required size of a regular header image.

If you load an image that is too large or too small the document may not look as professional as you would like.

In the drag and drop select your image either by browsing your computer or using your mouse to drag in an image.

Click “Save” and any documents you load will now have your companies branding on them.

Yes, eSign is fully mobile responsive and compatible. You can create, view and sign documents on most smart mobile devices.

The document creator can reset the OTP to send again.

 ·        Login to eSign

·        Double click on the document the signatory is trying to access.

·        Click “Signatories” on left hand navigation.

·        Click the “pen” next to the signatory effected.

·        Click “Reset SMS Limit” 

Once done ask the signatory to click the link to the document again. The error will no longer appear and the OTP will generate as normal.

The system will allow you to add as many signatories per role as needed.  

When creating the document, click the “Add” button below each role in Step 2 and this will allow you to create multiple signatories per role.

Yes, all signatures will show on single document once they have signed. Each party will be able to download the fully signed document in PDF to keep for their records.  

Open eSign, find the documents sent and select Manage> View document

·        Select Signatories on left hand navigation

·        Click “Pen” icon next to the signatory

·     Confirm all information is correct.

·     If there is a mistake or needs to be updated, type over existing cellphone or email address.

·        Click “Save”

·        If you captured a new email address, click “Resend Link”

·        If you updated the cellphone number, ask the signatory to click link to document again and they will receive the OTP to the updated number.

An Offer to Purchase should not be signed using a digital or electronic signature.

The Electronic Communications and Transactions Act, 25 of 2002 read with the Alienation of Land Act, 68 of 1981 specifically prohibits sales documents being signed by way of electronic signature. Until such time as there is a change in legislation, all sales documents will be required to be concluded by way of handwritten signature.

Offer to Purchases not signed using wet signature may encounter issues when filed at the Deeds office and delay the sale of the property.

We have created a "WebForm" version of the document that allows you to complete the offer to purchase online and then allows you to download for signature. 

·        Open eSign, find the documents senr and select View document

·        Select Signatories on left hand navigation

·        Click “Pen” icon next to the signatory

·        Confirm all information is correct.

·        If there is a mistake or needs to be updated please correct by typing over existing cellphone or email address.

·        Click “Resend link”

·        Your signatory will receive the link to the email address listed

NB: If your signatory is still not receiving the email, please ask them to check their junk mail. 

The links are sent out via email to the email addresses you have typed in step 2.

 The first signatory will receive an email:

 · The link to the documents is included in the email on a blue block called “Open Document”,

·  Once the signatory has clicked in that block they will be taken to a web page and

· They will receive an OTP to their cell phone,

· They enter the OTP, accept terms and conditions, and open the document,

·  Complete required fields and signs. 

Once the first signatory has signed the document, you will receive an email informing you of the signature and the next signatory will receive an email and follow the same process as the first signatory.

 The link for each signatory to sign is sent in a cascading flow from the first loaded signatory and only once the document has been signed by this signatory does an email get sent to the second signatory, until the document is fully signed.

You are able to track whether the link has been sent on the Dashboard under Recent Activity or on the Documents Home page. This tracking is updated real-time and a more detailed audit process is found inside "View Document"

 The second signatory will not receive the link to sign if the first signatory does not sign.

Your signatory will receive an email from TPN eSign (noreply@tpn.co.za) called [TPN eSign] Open eSign Document.

The email shows the Steps to that need to followed to access and sign the document as per the below screenshot.

Watch a quick video now

 Email that the signatory receives: