· Log onto TPN on https://mrisoftware.tpn.co.za/
·
Click Login
·
Enter your TPN
username & password
· Select Credit Checks from the
blue ribbon at the top of the screen.
·
Select Perform a new consumer credit check.
Step 1:
· The system allows you to choose an
enquiry either by ID number or passport number.
o
To perform the check on a passport number, select change to passport
number search to the right of the ID number field.
· Enter the ID number, first name,
surname, current address and cell phone number.
o
If you are performing a passport number search, you will need to enter the
nationality and date of birth of the applicant.
·
Click Next
>>
Step 2:
· Select the Credex Score using
the dropdown;
o
There are two Credex versions available:
§
Basic - probability of consumer defaulting/ not making payment to you in
future.
§
Silver - generates affordability based on consumer income and school fee amount
(if you don’t have an income amount, choose basic credex)
Select type of Consumer
Verification:
We recommend
checking the consumers ID number and name prior to continuing with the credit
check.
· Verify ID - *HIGHLY RECOMMENDED* verifies the ID number and surname the applicant has given you against the
Department of Home Affairs.
·
Verify Biometrics - a selfie check to confirm the consumers presence and confirms their
details and facial features against Department of Home Affairs.
· Verified Online Bank Statements – request up to 6 months’ bank
statements directly from bank to confirm affordability and comply with FICA
(eliminate fraudulent documents)
·
Verify Address - Perform a proof of address verification against the supplied address
NCA Compliance Declaration
Verify and confirm
that you have consent to perform the credit check. Please ensure you retain the
proof of consent for your records.
· Click Next>>
Step 3: Report Selection
· By default, the EduCheck /
SmartCheck enquiry will be selected. This enquiry includes the TPN and
TransUnion enquiries, as well as account payment information, at
a discounted rate.
· If you do not have access to the
EduCheck / SmartCheck enquiry, you can select the TPN Individual Enquiry,
the TransUnion Individual Enquiry and the Experian Individual Enquiry
and then contact the Data department for information on how to get access.
There are several
additional reports that can be selected:
o
Bank Account Verification - this verifies that the bank account does belong to the applicant.
o
Qualification Check – this verifies and confirms qualifications held.
o
TPN SACE Check - this is used mostly for employment purposes, as the
applicant will need to present themselves at a TPN centre for finger printing
so that we can check their criminal history.
·
Once you are satisfied with your selection of enquiries click Perform
credit check >>
NB: If you have selected the TPN SACE
enquiry, you will receive an additional step to confirm the applicant must be
sent for fingerprint capturing to complete this check. Tick the box and
click Finish >>
Results
· The credit check and report selection
are processed immediately and the results will display automatically.
· You will note at the top of the screen
each enquiry is individually tabbed with the Summary Report displayed
first.
· You can click on each report that was
selected to view it.
· On the left-hand side menu, you will be
able to download, email or print full report as well as
the condensed report.
Reminder: All enquiries done are
automatically saved in Credit Check History under the Credit Check
Menu.
