Once your datafile has been uploaded onto
DataWeb the data will be analysed and the reports below will be made available.
·
Data
Report
A comprehensive data report detailing your
collection statistics associated with the data sent to TPN in the export file.
If the statistics reflected in the file look incorrect, please contact us so
that we can investigate further.
· Error Report
A list of all the active accounts which were
rejected and therefore will not be uploaded onto the TPN system. As there are
various reasons for these rejections, a full list of the rejected records with
each of the corresponding rejection reasons is listed.
· Warning Report
A list of all the active accounts which will be
uploaded to TPN, however mandatory information like postal code, name or
surname, cell number etc. are missing. As there are various reasons for these
rejections, a full list of the rejected records with each of the corresponding
rejection reasons is listed.
·
Payment Reports
o
The PDF
version shows your payment profile history
o
The excel
spreadsheet, contains multiple worksheets for payment profiles for the current
period. Based on the payment information received in the export file, your
tenants have been separated between the worksheets. This worksheet can be
distributed to your accounts department so that the status of the SMS’s
delivered to customers can be verified.