Once you have created the multi-use short code for a document you are not able to edit the document any longer.
This was done purposefully to ensure the integrity of eSign and avoid issues where a short code may have been shared and signatory is currently reviewing or signing the document and contractual changes are being made.
This ensures the signatory is signing and agreeing to terms and conditions that can’t be changed while they are reviewing the document or after they have signed the document.
You can only edit a document that is still in the four step setup process or in a status prior to "Create Short-code".
If you find you have made a mistake after it has been sent for signing, you should contact the signatory to explain, and create a new document that can be sent to the signatory.
To edit a document that is still in progress, double click on the document and continue the 4 step process.