Frequently Asked Questions

Can I edit a document that has been signed?


No, you can only edit a document that is still in a status prior to “Awaiting Signature”.

Once the document has been sent to a signatory for signing you are unable to edit the document. This ensures the signatory is signing and agreeing to terms and conditions that can’t be changed while they are reviewing the document or after they have signed the document.

If you find you have made a mistake after it has been sent for signing, you should contact the signatory to explain, and create a new document that can be sent to the signatory.

To edit a document that is still in progress, double click on the document and continue the 4 step process. 


Last Updated: 2023/07/28