On Step 2 – Signatories you will be able to
select whether you want the signatory to “Sign only” or “Complete” the document.
If the Option to “Complete” does not appear
this typically means:
1.
You have selected to create a
webform, a webform will not allow a signatory to complete the document as the
document is not sent out via eSign but printed and signed outside the eSign
system.
You can see this quite
quickly by looking at Step 4 , if it says “Download” you have selected to
create a webform, if this is not correct, delete this copy and select “Webform”
2.
The document has no fields for
this signatory to complete or the document you have selected does not allow
that option.