Yes, the Consumer Protection Act applies to all transactions for the supply goods or services in South Africa. This includes
residential and commercial (office, retail and industrial) leases. There are some exclusions: when the tenant is
the state or a juristic entity whose asset value or annual turnover is greater than R2 million.
CPA
Definitions
‘
service
’ includes, but is not limited to-
…
(e)
…
(v) access to or use of any premises or other property in terms of a rental
Section 5 Application of the Act
(
2)
This Act does not apply to any transaction-
(a)
In terms of which goods or services are promoted or supplied to the State;
(b)
In terms of which the consumer is a juristic person whose asset value or annual turnover, at the time of the transaction,
equals or exceeds the threshold value [R2 million] determined by the Minister in terms of section 6
…
Please see TPN's video on the Consumer Protection Act for more information.