There are many different
statuses on the staff screening portal, see the status description below to
understand what they mean and what action will happen next:
Criminal Check Statuses on
Staff Screening Monitor:
|
Criminal Check Status
|
Description
|
What happens next?
|
|
No Criminal Check
|
No Criminal Check has been performed on
this Employee using TPN Credit Bureau
|
|
|
Waiting for Result
|
Fingerprints
have been captured and check has been submitted you are now “Waiting for
result to be returned from the service provider”
|
You will receive an email when the
result has been returned from SAPS.
|
|
Biometric Check Required
|
Before we can re-use previously captured biometric fingerprints the employee will need to give consent and confirm their identity. To do this they will receive an SMS from
TPN asking for them to complete a Biometric "Selfie" check.
|
Employee needs to follow link on SMS, give
consent and complete the selfie. Once consent is given and identify verified we will resubmit the previously captured fingerprints.
|
|
No Illicit
|
No
illicit activity has been identified
|
Check is complete, set date for
resubmission if required next year.
|
|
Possible Illicit
|
Possible
illicit activity identified.
|
The
request will be processed further and you will be contacted once we have
further details.
|
|
Error
|
Hover
over message and see this error.
|
|